HOW TO CARE AND PROTECT

HARDWOOD FLOORING

 Protect Your Pergo Floor
While Pergo is remarkably durable, there is of course no such thing as an indestructible flooring material. There are a few simple protective measures that are important to keep your floor looking new.

Soon after your hardwood floor is installed, its good to clean your floor with a cleaner. Never clean your hardwood floor with water, it can damage or dull the floor.

Use walk off mats with vinyl rug underlay . Vacuum any dirt on the floor, and remember, dirt can scratch floors. It's best to vacuum with a brush attachment. Canister vacuums are great for hardwood floors,but with the special bare floor attachments.

Use floor protectors on chair and furniture feet.

When moving appliances or furniture, slip a clean blanket or piece of carpet under appliance and slide out carefully.Replace plastic casters on chairs with rubber wheels and lift rather 

Minor damage to a Pergo plank or tile can be easily repaired with Pergo Finishing Putty. If the damaged area is larger than 1/4 of an inch, a Pergo retailer can recommend a professional to replace an entire plank or tile.

Maintenance Information

Pergo floors, like other fine furnishings in your home,and will require proper care to keep them looking their best.There is never a need to wax or refinish your Pergo floor.


For general cleaning, use a dust mop, vacuum with the hard-floor attachment of your vacuum cleaner or wipe occasionally with a damp cotton or cloth mop.

For heavier cleaning, use Pergo Spray Cleaner or a mixture of household vinegar and water (1-cup vinegar to 1-gallon warm water) or household ammonia and water (1/2 cup ammonia to 1-gallon warm water). In the event an  accident occurs and a stain remains, you can remove the worst stains with acetone or denatured alcohol on a soft cloth without damaging  or bleaching  the floor. 

A word of Caution:  Don't  use soap or detergent-based cleaners, wax-based products or any type of polish on Pergo floors;  they will leave a dull, film  residue.

Note:  While Pergo is remarkably durable, there is of course no such thing as  indestructible flooring material. 

SPOTS AND SPILLS

A cloth dampened with a floor cleaner ( manufacturer's recommended) cleans up oil,grease, tar, crayon, and rubber scuffs. If stain still persists, try rubbing with mineral spirits with a lightly dipped cloth followed with cleaner. Then buff lightly with clean cloth.

CANDLE WAX & CHEWING GUM

Get a plastic bag with ice and press against the wax or gum until it crumbles off wood.

SPOTS AND SPILLS

Of course its best to wipe off spills immediately. But if trouble persists a mild scrub pad or cloth with a cleaner may be your next step. Remember to start at the outer edge and work toward the middle to keep it from spreading.

REPAIR SCRATCHES

You can make a scratched area look like new with the next step.

Wipe damaged area with a cleaner. Next, sand the area with 100 grit sandpaper and finally with 220 grit sandpaper. Wipe area clean. Apply original stain with dry cloth in a rubbing motion.

Next apply urethane or if it was a solid wood that was previously stained and finished on the job site- you need to use the original finishing product, such as varnish, poly urethane,etc. Once this is established, apply 3 coats of finish with a sponge-foam or paint brush .

For severly damaged or scratched wood, it can be fixed by removing the board and replacing.

CIGARETTE BURNS

Can be removed by rubbing with steel wool moistened with soap and water, if it's not too deep and ugly.

CASTER AND HEEL MARKS

Vigorously rub with fine steel wool and floor cleaner. Then wipe till dry and apply a polish.


Q1. How do I clean my Pergo floor?
A1. The surface layer of Pergo flooring is hard and compact, so dirt and dust do not adhere to it easily. An occasional damp mopping, a quick sweeping or light vacuuming with the hard floor attachments are usually all it takes to keep your Pergo floor clean. Do not use soaps or detergents because they may leave a film, dulling the floor. Difficult spots like nail polish, markers, tar and cigarette burns can be removed with acetone or nail polish remover. Pergo floors must never be waxed, polished, sanded or refinished.

Q2. How can I remove glue haze from my Pergo floor?
A2. It is easiest to remove glue haze as soon as possible using a warm damp cloth. After the floor sets for at least 12 hours, any residual haze or traces of glue missed by the initial cleaning can be removed by using Pergo After Installation Cleaner (available at Pergo retail stores) or an ammonia and water mixture with a damp cloth or mop (1/2 cup ammonia to 1 gallon of water).

Q3. Does Pergo scratch?
A3. While Pergo is very resistant to scratching, it is not "scratch-proof". To minimize scratching use felt floor protectors on all easily moved furniture (chairs, tables, etc.) and replace them as needed. Use walk-off mats inside any exterior doorways to catch gravel that may stick to shoes; replace plastic casters with rubber ones and lift rather than slide heavy objects across the floor. Please be sure to use only the hard floor attachments for upright and canister style vacuum cleaners, as the carpet cleaning features can scratch Pergo.

Q4. How does Pergo hold up to pets?
A4. Pergo is the perfect floor for households with pets. To minimize scratching, make sure that your pets' nails are trimmed regularly. Also, clean up any accidents as soon as possible.

Q5. How can I fix chips and dents on the floor?
A5. Pergo Finishing Putty can be used to repair small chips and dents that have penetrated the laminate layer of your floor. It is easy to use and is color-coordinated to Pergo laminate flooring. If the area to be repaired is larger than a 1/4 of an inch, we recommend replacing the plank. Individual planks can be replaced if necessary, and since we use no dye lots and the floor does not fade, the planks will match perfectly. To locate a flooring professional who has the proper tools and training for plank replacements, contact your retailer or call our consumer helpline at 1-800-33-PERGO
(1-800-337-3746).

Q6. What kinds of warranties are available for Pergo products?
A6. Pergo Inc. offers a Wall-To-Wall Warranty for Pergo Select, Pergo Preferred, Pergo Original, Pergo Living and Pergo Family. This ensures that the laminate surface will not wear through; the floor will not fade due to sun or electrical lights; the floor will not stain; and the floor will resist water damage under normal use conditions. This warranty covers Pergo Select and Preferred for 25 years, Pergo Original for 15 years and Pergo Living and Family for 10 years.